Privacy statement.
Last updated June 11, 2026.
Who we are
Sticker Commerce, Inc. ("Sticker", "we", "us") provides recovery audit and payment integrity services for businesses. This statement describes how we collect, use, and protect information when you visit our website or interact with us.
Engagement data, meaning the files and records a client provides for an audit, is governed by the agreements signed with that client. Where those agreements differ from this statement, the agreements control.
Information we collect
Information you provide to us directly, such as your name, work email, company, role, and anything you include when you request an audit or contact us.
Information collected automatically when you use the site, such as IP address, browser type, pages viewed, and referring URLs. We use this to operate and improve the site.
How we use information
We use the information we collect to respond to your inquiries, scope and deliver our services, operate and secure the website, and send communications you have requested. We do not sell personal information, and we do not use client engagement data for advertising.
How we share information
We share information with service providers who help us operate our business, such as hosting and email providers, under agreements that limit how they may use it. We may also disclose information where required by law, or in connection with a corporate transaction such as a merger or acquisition.
Data security
We maintain administrative, technical, and physical safeguards designed to protect the information we hold. Data is encrypted in transit and at rest. Access is limited, logged, and reviewed.
Data retention
We keep personal information only as long as needed for the purposes described here, to comply with legal obligations, or to resolve disputes. Engagement data is scoped, segregated, and deleted on the schedule defined in the relevant client agreement.
Your rights
Depending on where you live, you may have the right to access, correct, or delete personal information we hold about you, and to object to or restrict certain processing. To make a request, contact us at the address below. We will respond within the time required by applicable law.
Cookies
The site uses only the cookies needed for it to function and to understand aggregate usage. You can control cookies through your browser settings.
Changes to this statement
We may update this statement from time to time. When we do, we will revise the date at the top of this page. Material changes will be highlighted on the site.
Contact
Questions about this statement or our data practices can be sent to contact@usesticker.com.